Virtual Care Is Here to Stay. Provinces Must Close the Governance Gaps Now

From: Katherine Fierlbeck and Rosalie WyonchTo: Healthcare observersRe: Virtual Care Is Here to Stay. Provinces Must Close the Governance Gaps Now Canada didn’t just experiment with virtual care during the pandemic, it normalized it. Patients and clinicians discovered what was always true: for a wide range of needs, seeing a provider by phone, video, or […]

Why Virtual Care Access Differs Across Provinces

Access to virtual care varies considerably across the country.  In British Columbia and Newfoundland, in 2023, more than seven out of 10 people used virtual healthcare, while in Quebec and PEI, less than a third did. Provinces have developed differing regulations, billing rules, and licensing approaches for virtual care that affect population access, the balance […]

Virtual Care Rules Lag Behind a Rapidly Changing System

December 18, 2025 – Virtual care is now embedded in how Canadians access healthcare. But provincial rules have not kept pace with its rapid expansion, creating a fragmented system that risks worsening inequities and undermining continuity of care, according to a new report by the C.D. Howe Institute. In “Disconnected: Inside Canada’s Patchwork of Virtual […]

Disconnected: Inside Canada’s Patchwork of Virtual Care

Virtual care has rapidly expanded across Canada, improving convenience and access for many but also creating a fragmented governance landscape. Provinces differ widely in how they regulate, fund and integrate virtual care, making cross-border delivery complex and leaving major gaps in continuity of care for patients navigating their journey through the health system. Despite efforts […]

Reform Without Results? Quebec Still Struggles to Deliver Primary Care

December 16, 2025 – After more than two decades of reform, Quebec’s primary care system continues to deliver some of the poorest access outcomes in Canada, despite rising physician numbers, significant public investment, and repeated structural changes. These reforms have failed to address the root causes of the crisis and, without sweeping structural changes, access […]

Le casse-tête des soins primaires au Québec : de bonnes intentions, des problèmes persistants

MalgrĂ© l’augmentation du nombre de mĂ©decins, des investissements importants et de multiples changements structurels, les rĂ©formes des soins primaires au QuĂ©bec au cours des deux dernières dĂ©cennies ont entraĂ®nĂ© des amĂ©liorations limitĂ©es de l’accès. Près d’un quart des QuĂ©bĂ©cois n’ont toujours pas de mĂ©decin de famille, et les urgences demeurent fortement sollicitĂ©es par des cas […]

Une réforme sans résultats ? Le Québec peine toujours à assurer l’accès aux soins primaires

16 dĂ©cembre 2025 – Après plus de deux dĂ©cennies de rĂ©formes, le système de soins primaires du QuĂ©bec continue d’afficher certains des pires rĂ©sultats d’accès au Canada, malgrĂ© une augmentation du nombre de mĂ©decins, des investissements publics importants et de multiples changements structurels. Selon un nouveau rapport de l’Institut C.D. Howe, ces rĂ©formes n’ont pas […]

The Quebec Primary Care Conundrum: Good Intentions, Persistent Problems

Despite increased physician supply, substantial investment, and multiple structural changes, Quebec’s primary care reforms over the past two decades have yielded limited improvements in access. Over one-quarter of Quebecers still lack a regular provider, and emergency rooms remain heavily burdened by primary-care-treatable cases. Coercive policies such as regional medical staffing plans, mandatory hospital work, and […]

Alberta’s proposed health insurance changes (III)

From: Katherine Fierlbeck To: Health system observersDate: December 4, 2025Re: Alberta’s proposed health insurance changes (III) After our overview of Alberta’s proposed health system changes, and how they may fit with the Canada Health Act, it’s time to talk about the implications. Alberta is proposing to create a new category of “flexibly participating” physicians and […]

Alberta’s proposed health insurance changes (II)

From: Katherine Fierlbeck To: Health system observersDate: December 3, 2025Re: Alberta’s proposed health insurance changes (II) Alberta’s proposed legislation making changes to public health insurance has the potential to create a dual public-private practice system that would be unique in Canada. Let’s look at some of the legal intricacies of the proposed changes and whether […]

Alberta’s proposed health insurance changes (I)

From: Katherine Fierlbeck To: Health system observersDate: December 2, 2025Re: Alberta’s proposed health insurance changes (I) The Alberta government is proposing to revise its public health insurance legislation. What is the nature of these changes, and are the implications if they come into force? This Memo provides an overview of the policy changes. The revisions […]

Faster deals or faster access? Evaluating the pCPA’s new drug negotiation pathways

From: Johanne Chambers and William DempsterTo: Pharma policy watchersDate: November 28, 2025Re: Faster deals or faster access? Evaluating the pCPA’s new drug negotiation pathways Canada’s drug price negotiator for public drug plans is embarking on consultations about creating two new pathways to speed drug coverage. The goal of accelerating timelines is encouraging, and this initiative […]

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